About us
A local commercial cleaning team, not a national call centre
Fivedom Services works exclusively with businesses across Southampton and surrounding areas, Hampshire. We are small enough that you speak to the people responsible for your contract, and structured enough that standards do not depend on one person turning up.
- Fully insured
- Trained & vetted team
- Local Hampshire team
- Flexible scheduling
- Quality checked
Our people
Real people, on your site, who you get to know
Commercial cleaning fails for one of two reasons: nobody wrote down what should be cleaned, or the person who was meant to do it did not turn up. We built the business specifically around solving both.
Every contract has a written specification and a named team. Operatives are vetted, referenced and inducted on your site before working unsupervised, and cover is arranged in advance rather than improvised on the morning.
Why businesses choose us
A cleaning partner you can rely on
The building being clean is the easy part. What managers actually need is a supplier who turns up, follows the specification and never becomes another problem to manage.
Reliable teams
Named operatives who know your building, with planned cover so a visit is never simply missed.
Flexible schedules
Early morning, evening, overnight or daytime — built around your opening hours.
Consistent standards
A written specification means every visit is measured against the same agreed scope.
One named point of contact
You get a direct, named contact who answers — not a ticket queue or an unanswered mobile.
Appropriate insurance
We hold commercial insurance cover and provide certificates on request before a contract starts.
Trained staff
Operatives are vetted, inducted on your site and trained on the products and equipment they use.
What we will never do
Honest claims only
We will not invent certifications, guarantees or review counts to win a contract. If we do not hold an accreditation, we will tell you. If we cannot resource your site properly, we will say so rather than take the work and let you down.
How our service works
From first enquiry to a cleaning programme that runs itself
Commercial cleaning should feel like appointing a supplier, not booking a cleaner. Here is exactly what happens.
- 01
Tell us about your premises
A short conversation or form covering your business type, size, current arrangement and what is not working.
- 02
We arrange a site survey
We walk the premises with you, note floor types, access, hours and priorities, and agree what good looks like.
- 03
We create a tailored specification
You receive a written cleaning specification and proposal — task by task, area by area, with frequencies.
- 04
We agree your schedule and team
Hours, keyholding, access and the named operatives who will attend are confirmed before the first visit.
- 05
We maintain standards and support you
Scheduled quality checks, a direct contact for anything urgent, and a specification we review as you change.
Next step
Ready for cleaning you don't have to manage?
Tell us about your premises and we will arrange a site survey. You will receive a written cleaning specification and a tailored proposal — no obligation, no pressure.